1. Who We Are

Tekweni Limited Registered in England and Wales: 13845003 167-169 Great Portland Street, 5th Floor, London, W1W 5PF

We are registered with the Information Commissioner's Office (ICO) as a Data Controller. If you have any questions about this policy or how we handle your data, please contact us via our contact page.

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2. The Data We Collect

We may collect the following personal data:

• Name and contact details including email address and telephone number

• Job title and organisation

• Information you submit through our contact form or other enquiries

• Website usage data collected via cookies and analytics tools

• Correspondence and communications you send to us

We do not intentionally collect data from anyone under 16. If you believe we have inadvertently collected data from a minor please contact us via our contact page and we will delete it promptly.

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3. How We Use Your Data

We use your information to:

• Respond to enquiries and provide information about our services

• Deliver and manage our consulting, coaching and advisory engagements

• Send relevant updates, insights or communications where you have given consent or where we have a legitimate interest in doing so

• Improve our website and services

• Meet our legal and regulatory obligations

We only process your data where we have a lawful basis to do so. The lawful bases we rely on are:

• Contract — where processing is necessary to deliver services you have engaged us for

• Consent — where you have actively opted in, for example to receive marketing communications

• Legitimate interest — where we have a genuine business reason to process your data that does not override your rights, such as responding to business enquiries, sending relevant communications to existing contacts or improving our services

• Legal obligation — where we are required to process data to comply with the law

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4. Marketing Communications

If you have given us your contact details in the course of an enquiry or engagement, we may send you occasional updates, insights or information about our services where we believe this is relevant to you and where we have a legitimate interest in doing so.

You can opt out of marketing communications at any time by contacting us via our contact page. We will action your request promptly.

We will never send you unsolicited marketing without a lawful basis to do so.

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5. How We Share Your Data

We may share your data with:

• Trusted third party service providers who support our business operations, such as website hosting, analytics tools, email platforms and payment processors

• Professional advisers including accountants and legal advisers

• Regulators or authorities where required by law

We do not sell your personal data to any third party.

Where we work with suppliers outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR requirements, including standard contractual clauses where applicable.

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6. Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors use our site and to improve performance.

Cookies we use include:

• Essential cookies — necessary for the website to function. These cannot be switched off.

• Analytics cookies — we use Google Analytics to collect anonymous data about how visitors interact with our site, including pages visited and time spent. This data helps us improve the site.

Non-essential cookies including analytics cookies are only set with your consent. You can manage your cookie preferences at any time using the cookie settings on our site. You can also control cookies through your browser settings, though disabling certain cookies may affect how the site functions.

For a full list of the cookies we use and how long they are stored, please see our cookie settings panel.

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7. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, disclosure or alteration. These include secure hosting, access controls and regular review of our data handling practices.

No system is completely secure. If you have concerns about the security of data you have shared with us please contact us via our contact page.

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8. Data Retention

We keep your personal data only for as long as necessary for the purposes it was collected. Specifically:

• Enquiry and contact data is retained for up to two years from last contact unless you become a client

• Client data is retained for the duration of the engagement and for six years afterwards to meet legal and accounting requirements

• Website analytics data is retained in line with Google Analytics default retention settings

Where data is no longer needed we delete or anonymise it securely.

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9. Your Rights

Under UK GDPR you have the following rights in relation to your personal data:

• Access — request a copy of the personal data we hold about you

• Rectification — ask us to correct inaccurate or incomplete data

• Erasure — request deletion of your data where there is no lawful reason to continue holding it

• Restriction — ask us to limit how we process your data in certain circumstances

• Objection — object to processing based on legitimate interest or for direct marketing purposes

• Portability — request a copy of your data in a structured, machine-readable format

• Withdraw consent — where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights please contact us via our contact page. We will respond within one month.

You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

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10. Third Party Links

Our website may contain links to third party websites. This policy does not apply to those sites and we are not responsible for their privacy practices. We encourage you to read the privacy policy of any site you visit.

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11. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available at this page. The date at the top of this page shows when it was last revised. Where changes are significant we will take reasonable steps to notify you.